HUMAN RESOURCES MANAGEMENT PRACTICES AND JOB SATISFACTION: A STUDY OF HOTEL INDUSTRY
This study aims at exploring the impact of Human Resource Management (HRM) practices on job satisfaction (JS) in the context of hotel Industry. JS means sense of inner fulfillment and pride achieved when performing a particular job. The population of study cover the selected staff of hotels and the sample size of 88 employees were selected, using the simple random sample techniques. The survey instrument used in the collection of data was the questionnaire. This study is limited to only five hotels of Udaipur division. It was found that HRM practices have significant association with JS. In addition, recruitment and selection, working condition and carrier growth were found to have positive impact on JS. The hypotheses were tested, and valid result was achieved i.e. impact of HRM practices on job satisfaction. In this study, some statistical measures such as Z-test, mean and proportion analysis is used to examine employee’s satisfaction. Conclusion and recommendations were discussed and limitations of the research are revealed.
Armstrong M (2006) A Handbook of Personnel Management Practice, 6th edn, Kogan Page, London.
Bockerman P. and Ilmakunnas P. (2006) ‘Do Job Disamenities Raise Wage or Ruin Job Satisfaction?’, International Journal of Manpower 27(3): 290–302.
Dessler, G., Human resource management. New Delhi: Prentice Hall of India Private Limited, 2007.
Katou, A. A., Budwar, P. S., The effects of human resource management policies on organizational performance in Greek manufacturing firms. Thunderbird International Business Review, 49(1), pp.1-35, 2007.
Kossek, E.E., Lautsch, B.A., & Eaton, S.C. (2005). Telecommuting, control, and boundary management: Correlates of policy use and practice, job control, and work family effectiveness. Journal of Vocational Behavior, 68, 347_367.
Locke, E.A. (1976), “The nature and causes of job satisfaction”, in Dunnette, M.C.(Ed.), Handbook of Industrial and Organizational Psychology, Sage, Beverly Hills, CA, pp. 1(297-349).
Mahmood, M. H., The institutional context of human resource management: Case studies of multinational subsidiaries in Bangladesh. Unpublished doctoral thesis, University of Manchester, UK, (2004).
Majid, Nomaan (2001), .The Working Poor in Developing Countries., International Labour Review, 140(3): 271-91.
Petrescu, A. I., Simmons, R., Human resource management practices and workers’ job satisfaction. International Journal of Manpower, Vol.29, No.7, pp. 651-667, 2008.
Pfeffer, J. (1995), ‘Producing Sustainable Competitive Advantage through the Effective Management of People’, Academy of Management Executive, Vol.9, pp.55.
Singh, K., Impact of HR practices on perceived firm performance in India. Asia Pacific Journal of Human Resources, Vol.42, No.3, pp. 301-317, 2004.
Spector, P. (1997), Job Satisfaction: Application, Assessment, Cause and Consequences, Sage Publications, London.
Ting, Y., Determinants of job satisfaction of federal government employees, Public Personnel Management, Vol.26, No.3, pp. 313-334, 1997.
Yeganeh, H., Su, Z., An Examination of human resource management practices in Iranian public sector. Personnel Review, Vol. 37, No.2, pp. 203-221, 2008.
- There are currently no refbacks.