IMPACT OF STRESS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AFFECTING THE ORGANIZATIONAL PERFORMANCE

. Dr. Aditi Sharma, Puja Chaudhry

Abstract


Organizational Citizenship behaviour also called as contextual performance is nowadays required to meet the demands of the competition prevailing in the market. The performance of the organization is dependent on the human asset working in the organization  which in return impacted by stress, anxiety and depression, so there is urgent need to address the issues related with the stress level of the employees. In spite of giving lucrative benefits workers are not performing as required. There are various types of stress  creating hindrances in the performance of the employees and thus impacting the overall productivity of the organization. In this study the main focus is on the factors affecting stress and how they are impacting the individual and organizational performance. In this view various studies conducted on the stress and its impact on OCB has been reviewed and thus indicating the future scope of study in this field. The main objective is to find out the impact of job stress on organizational Citizenship Behavior.


Keywords


Contextual Performance, Stress, Lucrative Benefits, Human Asset

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References


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