EMPLOYEE ATTRITION & RETENTION STRATEGY IN BPO SECTOR: AN OVERVIEW WITH CURRENT SCENARIO

. Mani Kapoor, Dr. Jivan Kumar Chowdhury

Abstract


This paper gives an overview to understand and expand the knowledge on employee attrition and retention strategy in BPO sector with current scenario. The study has been conducted with a few objectives in mind which would help us to explore the current position of employees in BPO sector with respect to attrition and retention.


Keywords


Attrition, Retention Strategy, Overview, Current Scenario, BPO Sector

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References


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